In the past, if you wished to renew a service before it was due, it would have been necessary to contact our team to have an early renewal invoice created. No more - as of today, you can access your service in our client and select the "Generate Renewal Invoice" option to create an early renewal invoice if the service hasn't already been invoiced ...
The headline is fairly self-explanatory: after some consideration, we've decided to completely abolish late fees for service renewals. The reason is that we determined that there is no benefit to them and they only serve to cause confusion. This change has been implemented immediately on all unpaid renewal invoices and will be automatic going ...
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